Liverpool, NSW 2170
Campbelltown, NSW 2560
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Monday: 9-5pm
Tuesday: 9-5pm
Wednesday: 9-5pm
Thursday: 9-1pm
Friday: 9-5pm
2023/2024 has been a period of significant transformation, as we have navigated leadership transitions, evolving partnerships, changes in funding & shifts in policy with agility and resilience.
These changes have only strengthened our commitment to the communities we serve, acknowledging the dedication and expertise of our Board and incredible staff throughout this transition..`
As we look to 2025 and beyond, our commitment to our strategic goals remains unwavering. Together, we will build on our successes and continue to move forward with purpose and vision.
We have witnessed extraordinary accomplishments that have touched the lives of individuals, families, and communities in the South-West and Macarthur regions of Sydney.
The contents of this annual report serve not only to outline the details of our services, performance, and accountability but also to vividly depict the lived experiences of individuals we have had the privilege to support.
As we look ahead, our vision remains clear: a community where empowered migrants and refugees seamlessly integrate, maintaining their cultural roots while fostering inclusivity. We are committed to ensuring that everyone in the South-West and Macarthur Regions of Sydney thrives harmoniously together
Over the year, the term ‘unprecedented’ was so often used to describe what we are facing with the impacts of COVID-19 on our lives and health, that it became universal… did it lose its meaning? And in managing services that support people in their everyday life was also a challenge to the organisation. A challenge that every part of the organisation met and exceeded; teamwork was everything. The continuing health crises, the most significant impact in over 100 years, again came back in the second wave, the Delta wave, in the last weeks of June 2021.
It has quickly become a cliché, but this has been a year like no other. The COVID-19 pandemic and lockdowns have turned our world upside down. However, as it has done for four decades, Western Sydney Migrant Resource Centre (MRC) has stepped up to support the community during these extraordinary times. As we see during a crisis, it is our most vulnerable citizens that are disproportionally affected. Unemployment, mental health challenges, social dislocation in addition to the direct health effects have had a major impact on Western Sydney during the pandemic, including our many culturally and linguistically diverse communities.
This year Liverpool MRC experienced a major change in its operational staffing and service structures. We began delivery of the intensive Humanitarian Settlement Strategy (HSS) service as a subcontractor to Settlement Services International (SSI) who was successful in acquiring the new HSS tender. HSS is a DIAC program designed to deliver on-arrival intensive settlement service to newly arrived refugees and humanitarian entrants (replacing the familiar IHSS).
If you can’t find what you are looking for simply give us a call on 8778 1200.
If you would like to give feedback, compliment or complaint visit our feedback page.
Stay connected with Western Sydney MRC
We welcome and include LGBTIQ+ people. We create positive change in our local community and we celebrate LGBTIQ+ diversity. Visit welcomehere.org.au
Western Sydney MRC acknowledges the Traditional Custodians of the lands on which we operate. We pay respect to Elders past, present and emerging,
Western Sydney is certified for ISO 9001:2015.
