108 Moore Street

Liverpool, NSW 2170

Level 2
178 Queen Street

Campbelltown, NSW 2560

info@wsmrc.org.au

Email us

referrals@wsmrc.org.au

Refer a client

02 8778 1200

Monday: 9-5pm
Tuesday: 9-5pm
Wednesday: 9-5pm
Thursday: 9-1pm
Friday: 9-5pm

Annual Report

Achievements, Celebrations, Community

MRC Annual report 2021-2022

2021-2022

Trauma informed practice and humanitarian heart

2022 has been another big year for both the MRC and the world. The pandemic lingers on, we have war in Europe, cyber attacks on the increase and economic uncertainty. It creates a challenging environment for boards to navigate: Is lunging from one unforeseen crisis to the next the new normal?… thank you to everyone involved in this amazing organisation: staff, board, volunteers and stakeholders. We consistently punch above our weight to profoundly impact our communities and the sector. Let us continue to be Powered by Community.
Western Sydney MRC Annual report 2020-2021

2020-2021

A year like no other

Over the year, the term ‘unprecedented’ was so often used to describe what we are facing with the impacts of COVID-19 on our lives and health, that it became universal… did it lose its meaning? And in managing services that support people in their everyday life was also a challenge to the organisation. A challenge that every part of the organisation met and exceeded; teamwork was everything. The continuing health crises, the most significant impact in over 100 years, again came back in the second wave, the Delta wave, in the last weeks of June 2021.

2022-2023

A Year of Resilience

We have witnessed extraordinary accomplishments that have touched the lives of individuals, families, and communities in the South-West and Macarthur regions of Sydney. 

The contents of this annual report serve not only to outline the details of our services, performance, and accountability but also to vividly depict the lived experiences of individuals we have had the privilege to support.

As we look ahead, our vision remains clear: a community where empowered migrants and refugees seamlessly integrate, maintaining their cultural roots while fostering inclusivity. We are committed to ensuring that  everyone in the South-West and Macarthur Regions of Sydney thrives harmoniously together

2019-2020

Reflections through a tough year

It has quickly become a clichรฉ, but this has been a year like no other. The COVID-19 pandemic and lockdowns have turned our world upside down. However, as it has done for four decades, Western Sydney Migrant Resource Centre (MRC) has stepped up to support the community during these extraordinary times. As we see during a crisis, it is our most vulnerable citizens that are disproportionally affected. Unemployment, mental health challenges, social dislocation in addition to the direct health effects have had a major impact on Western Sydney during the pandemic, including our many culturally and linguistically diverse communities.

MRC annual report 40 years

2018 - 2019

40 Years, A Celebration

This year marks a significant milestone in our organisation, 40 years of delivering services, programs and projects to our community. Can I start by thanking everyone who has been a part of the MRC family in one form or another over these last 40 years: past and present clients, volunteers, staff, board members, partners and stakeholders. It is often said that Australia is the most successful multicultural nation on Earth. This does not come about organically. It is due, in large part, to the effort of settlement services organisations working day in, day out to build strong, diverse and harmonious communities. Communities such as Liverpool and organisations such as the Western Sydney Migrant Resource Centre.

2017-2018

Powered by Community

Join us as we look back at the year past. Our Annual Report highlights our connections to the community and is a representation of their voice, of their success and their reflection. We hope you enjoy their journey. Our programs this year have been highlighted through community testimonial โ€“ we are only able to create such impact through the dedication of both staff and our partners, together creating positive change in the world and in the community.

2016-2017

Rising to the Change

This year has seen an accelerated expansion that is unprecedented for the Western Sydney MRC. Changes in the settlement services sector, client needs, funding and government priorities have been the impetus in emboldening the path and direction of the organisation. As evident in this report, engagement with clients, communities and stakeholders is innovative and holistic.

2015-2016

Growth and Change

Reflecting on the year that has passed, it is evident that it has been a year of growth and change at the Liverpool MRC. The past year has seen substantial growth in the number of client’s assisted by our casework services. 9,181 clients assisted at Liverpool MRC reception 3188 external referral to: 1412 Legal Aid 492 external CALD services 266 education and employment services 439 financial and material aid agencies

2014-2015

Community Heart

The Liverpool MRC remains at its heart an agency addressing and supporting people to overcome social disadvantage. Not only does it support those who have just begun their settlement journey in a new country, but it also supports those who have been in Australia for many years. With around 50% of the population being themselves or with parents born overseas, those from diverse backgrounds are the norm in Liverpool.

2013-2014

Powered by Community

The Liverpool MRC seeks to champion and respond to the needs of refugees, migrants and the cultural, linguistic and religious diversity of Liverpool and its catchments, to create a socially just and inclusive society in which both individuals and communities are celebrated and have the opportunities to reach their potential. With the changing nature of clients this has also challenged the Liverpool MRC and the range of services in the area.

2012-2013

Community Pride

It is with great pride in achievement that Liverpool MRC presents its Annual Report. The hard work of all the team is nothing short of breathtaking, and it is the staff and their passions that keep me energised and focussed. The organisation is now in a more prominent position due to the nature of the current migration and refugee trends, with Liverpool being one of the most important destination for newly arrived refugees.

2011-2012

Resilience and Strength

This year Liverpool MRC experienced a major change in its operational staffing and service structures. We began delivery of the intensive Humanitarian Settlement Strategy (HSS) service as a subcontractor to Settlement Services International (SSI) who was successful in acquiring the new HSS tender. HSS is a DIAC program designed to deliver on-arrival intensive settlement service to newly arrived refugees and humanitarian entrants (replacing the familiar IHSS).

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