Western Sydney MRC’s casework service focuses on providing settlement support to migrants and refugees who have been in Australia for five years or less. Through facilitating links to mainstream and specialist services, Western Sydney MRC’s casework support service aims to develop client capacity and resilience.

Our Settlement Engagement and Transition Supports (SETs) Caseworkers provide office based support to clients. SSP casework is targeted at newly arrived refugees and migrants who have been living in Australia for less than five years. Our caseworkers are focused on building client capacity to access services and participate fully in Australian life. The casework support we provide is varied, and can range from building ability to complete forms and understanding documents, through to providing referral to key supports like legal advice, and providing advocacy to resolve an issue.

We have a wealth of programs and services available. Download our quarterly program.