Liverpool, NSW 2170
Campbelltown, NSW 2560
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Monday: 9-5pm
Tuesday: 9-5pm
Wednesday: 9-5pm
Thursday: 9-1pm
Friday: 9-5pm
Do I need to come into the office to get services?
Western Sydney MRC is providing services both remotely and in-person from 18th October 2021. Please call us on 8778 1200 or your caseworker directly to allow us to identify your needs. You are also welcomed to email your caseworker directly regarding your appointments moving forward.
When will face to face meetings begin? When is the centre open? How can I make a booking?
We have returned to limited face to face meetings. From Monday 18th October, our office at 108 Moore Street, Liverpool is open for ‘appointment only’ bookings on Monday, Wednesday and Friday.
Please call 02 8778 1200 to speak with a staff member. They will access your request for an appointment and guide you to the correct booking type.
How can I come to the centre? Appointment only
As of the 18th October, Western Sydney MRC is open by appointment only. Please call 8778 1200 to speak with a staff member who will assess your request for an in-person meeting. Changes to appointments and the centre fully opening will be made available in the coming weeks as changes to the Public Health Orders happen.
Am I required to be vaccinated to access services?
Our services are accessible both remotely and in-person as of the 18th October 2021. To access services onsite as of the 18th October 2021 until otherwise informed, you will be required to provide proof of vaccination to attend your onsite appointment. Please note that evidence onsite at the time of the meeting will be required. Failure to show proof of vaccination means you will not be able to attend your onsite appointment. Remote services and supports remain accessible. Please speak to our staff on 8778 1200.
When will the space reopen for community meetings?
In line with NSW Public Health Orders, we will be following the guidelines closely. We will give at least one weeks’ notice when facilities will be available for community access and bookings.
What questions are included in the appointment pre-screening?
To access onsite appointments, you will be asked a series of questions, including your vaccination history, health status, whether you have symptoms or have been in contact with anyone who has tested positive, the timeframe etc.
We are writing to advise that as of Monday 16th March 2020, Western Sydney MRC are suspending the following all group activities; drop-in services and facility hire. Personal Information also includes Navigational Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
As of October 18th 2021 Group Activities remain suspended until further notice.
We realize this may impact the delivery of the program/service that you are attending or receiving. We apologise for any inconvenience caused. Find out more about which services in our client letter.
Please ensure you are taking precautionary steps to remain healthy – and stay informed by visiting NSW Health and rest assured Western Sydney MRC is taking all necessary steps to ensure the safety of our staff, clients and community.
Your feedback is important to us. If you need to inform us about your concerns please use the feedback forms available on our website.
Signs and symptoms can be confusing. We have adapted and translated this guide provided by the World Health Organisation.
If you can’t find what you are looking for simply give us a call on 8778 1200.
If you would like to give feedback, compliment or complaint visit our feedback page.
Stay connected with Western Sydney MRC
We welcome and include LGBTIQ+ people. We create positive change in our local community and we celebrate LGBTIQ+ diversity. Visit welcomehere.org.au
Western Sydney MRC acknowledges the Traditional Custodians of the lands on which we operate. We pay respect to Elders past, present and emerging,
Western Sydney is certified for ISO 9001:2015.
