Form-Filling Support Volunteer

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The Western Sydney MRC is a community based non-profit organisation established to actively and directly relieve the situation of immigrants and refugees whose social condition renders them disadvantaged.

The Western Sydney MRC works with refugees and migrants, including second generations, where their social conditions render them disadvantaged, and to help them take part in their local community life. The WSMRC has a strong ethics base and is committed to working to ensure that capacity is built with individuals, families and communities.

Resettlement presents many challenges for newly arrived migrants and refugees. The Western Sydney MRC is looking for volunteers to assist clients in completing forms such as Citizenship applications to make sure information provided accurately represents client circumstances and eligibility.

The ideal applicant will have:

  • A very good command of the English language;
  • Strong interpersonal skills;
  • Experience working with people from culturally and linguistically diverse backgrounds; and
  • Knowledge of a community language, such as Arabic.

This role will report to the Settlement Support Program Manager and work directly with Western Sydney MRC clients.

This role requires volunteers to commit two hours a week for a minimum of six weeks.

All applications are to be addressed to the Volunteer Coordinator and emailed to with the subject line Form-Filling Support Volunteer or mailed to: PO Box 435, Liverpool, NSW 2170. Please provide a brief letter of application providing details of:

  1. Your reasons for applying;
  2. Your availability;
  3. Your experience working with people from culturally and linguistically diverse backgrounds;
  4. Your knowledge of a community language.

Successful applicants will be required to submit a clear NSW/Federal Police Check and meet all compliance requirements according to Western Sydney MRC policies as provided. All volunteers will be required to attend one training and induction session, held at the Western Sydney MRC on a regular basis, and undertake on-the-job training with their supervisor.

For further information and questions please contact Jennifer McLean, Volunteer Coordinator, on 02 8778 1218.

Please be aware that this is a voluntary role and as such, the volunteer is not an employee of the Western Sydney MRC .The Western Sydney MRC does not provide volunteers with:

  • Monetary allowances or remuneration for volunteer role